Retail Banking


350

Members

Most active members

Chairperson

Aldermore Bank Plc

abhi shan

onlinepersonalloans.com


Abigail Whittaker

Senior Media Relations Manager

TSB Bank plc


Adam Richards-Gray

Head of Marketing

Defaqto


Adrian Bloomfield

Adrian Bloomfield

Chief Executive Officer

NCI Resources Limited


Adrian Fry

Head of Customer Insights & Delivery

Bank of Ireland UK plc

Communities: Mortgages


Adrian Moloney

Sales Director

OneSavings Bank


Will Digital Transformation Break Consumer Inertia?

Financial technology (fintech) is revolutionising the banking and financial services industry. British fintech firms attracted $1.8 billion in venture capital investment in 2017, up more than 150% com...

Fintech, Retail Banking

0


Innovative Start-Ups: A Comparison of Metro Bank and Funding Circle

If you were investing in a new financial services business in 2010, would you have chosen to invest in a multichannel bank or a disruptive fintech? Metro Bank and Funding Circle from the UK provide us...

Fintech, Retail Banking

0


Product and Service Innovation in Financial Services

As part of The Forum’s regular 60 Seconds article – a collection of Member comments on a particular theme of relevance to the financial services marketing community – we asked you for your thoug...

Asset Management, Brand Strategy, Corporate and Investment Banking, Fintech, General Insurance, Mortgages, Private Banking and Wealth Management, Retail Banking

10


Beware of Retail Banking’s Present becoming Asset Management’s Future

At first glance, asset management may seem nothing like retail banking: no chain of branches to operate, no round-the-clock call centres. But technology is disrupting both sectors in similar ways: as...

Asset Management, Fintech, Retail Banking

0


Is Your Bank Really Into You?

Last Thursday, I listened to Mary Meeker’s Internet Trends Report for 2016 and it made me think about the interactions I have with certain brands. Instantly my bank came to mind. I began to question...

Retail Banking

0


All Aboard: How Challenger Banks Can Attract More Customer Deposits

Kevin Mountford, CEO of PBF Solutions examines the key approaches that challenger banks should take to attract and retain new customer deposits

What’s the main challenge facing any challenger ban...

Brand Strategy, Private Banking and Wealth Management, Retail Banking

0


Lessons from Challenger Banks- Presentation slides

Who is the digital customer? How do traditional banks compare to challenger banks in terms of customer experience and what do challenger banks do that incumbents can learn from? Lisa Wood, Atom Banks,...

Retail Banking

0


Breaking Inertia

What will it take to change customer attitudes to financial services?

In November 2016, at Bristol’s first UK Social Media Week, True launched Open Finance – a programme of discussion, debat...

Fintech, Retail Banking

0


Prospective Consumers Activity Above Average

The Q2 2018 JGFR Financial Activity Barometer (FAB) shows consumers prospective saving, investment and borrowing activity at above average levels, despite economic uncertainty and weaker consumer co...

Retail Banking

0


Fighting Back with Innovative SEO Strategies

Traditional banking brands are adopting new strategies to regain traffic from organic Google search.  

Whilst price comparison websites have dominated the search results in the retail banking sec...

Digital & Direct Marketing, Retail Banking

0


Open Banking for UK SMEs

Open Banking is one of a package of reforms introduced by the CMA in order to drive more competition in the retail and business banking market. Open Banking will enable personal and small business cus...

Retail Banking

0


Fintech: From competition to partnership

Experience with non-banking industries such as retail and communications have shaped consumers’ expectations from banks… As customers become more digital, more demanding, and more tech-savvy, lega...

Retail Banking

0


Oct
18
LDN

Lessons from Challenger Banks

What impact are the challenger banks really having?

With the big high-street names still dominating the current account market, can challengers overcome the long-standing inertia of banking custome...

Available to: E

Retail Banking

0


Jul
11
LDN

Rebooting the Cash Savings Market

With interest rates on the rise but still historically low, where is the cash savings market heading?

Will platforms like Hargreaves Lansdown’s new Active Savings service shake up the traditional...

Available to: E

Retail Banking

0


Apr
19
LDN

Commercial Excellence and Customer Satisfaction

In an era where banks will have to compete to retain front-facing customer relationships, innovative strategies for enhancing customer loyalty and reducing churn must be employed.

Join our experts ...

Available to: E

Corporate and Investment Banking, Fintech, Private Banking and Wealth Management, Retail Banking

0


Mar
08
LDN

Rising Interest Rates: How Will Customer Behaviour Change?

While the Brexit vote triggered a cut in the base rate to a new low of 0.25%, the focus has since been turned to rate rises. This, together with PSD2 and Open Banking means we are on the cusp of a new...

Available to: E

Retail Banking

0


Dec
13
LDN

Open Banking: Winners and Losers

What does the brave new world of open banking mean for the established retail banks? How will they adapt or is this a golden opportunity for digital and other challengers to make inroads? Will custome...

Available to: E

Retail Banking

0


Oct
17
LDN

Harnessing a Mobile Future

With millions of Britons already using banking apps and rapid growth in mobile payments, banking via smartphone looks set to become ever more popular. But what will the mobile banking experience of th...

Available to: E

Retail Banking

1


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