Historically, retail banks have relied on customer inertia and lock-in to cross-sell more products. Will a more open, connected banking ecosystem lead to the rise of a “banking app store” and the death of traditional banks? Tom Blomfield is CEO of Monzo – a new smartphone bank. In 2013, he was nominated one of the top five entrepreneurs under 30 by the European Commission. In 2016, he became the youngest ever CEO of a UK bank. He previously founded GoCardless, a fintech startup that has gone on to raise $25m. He blogs at tomblomfield.com and tweets as @t_blom
The video was taken at The Financial Services Forum Members’ Conference in November 2016.
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