CMO Surgery: Post-Pandemic Recovery Planning

David Cowan

Managing Director

The Financial Services Forum

Sharing knowledge, expertise and learning is in The Forum’s DNA; never has this been a more urgent imperative if FS businesses are to survive the global crisis and help keep the UK economy going. Our weekly CMO Surgery features a panel of senior marketers discussing the challenges thrown up by the pandemic. Everyone is welcome: grab a coffee and come armed with questions.

With countries gradually starting to emerge from lockdown marketers must focus on planning their post-pandemic recovery. While the majority of FS means brands have had to find ways to continue functioning, it’s unlikely there will be a return to ‘business as usual’ any time soon. What are the considerations, then, to getting marketing activity back up and running amid a tsunami of budget cuts and spending freezes? How can brands reconnect with customers – whether B2B or B2C– many of whom are suffering financially? And what does recovery look like for sectors particularly impacted by Covid-19 such as insurance? Join our expert panel as we discuss practical approaches to all this and more.

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