Webinar: How Coronavirus is changing consumers’ financial behaviour


Jul
01
Webinar Session, BrightTALK Channel
09:30 until 10:30
EAPO

736 Views

Coronavirus has forced consumers to refocus on their financial wellbeing, fueling a desire to feel financially secure. In turn, this has kick-started a behavioural change in the way consumers think and feel about their finances – from savings and credit, to protection and insurance.

This session will unveil some proprietary research detailing how the consumer mindset has shifted. Consumers – particularly millennials – have never been as engaged in financial services as they are now. Coupled with a rise in digital channel usage, this opens up considerable opportunities for Financial Services marketers to re-examine how they engage with a receptive and open audience.

SPEAKERS:
Kathy Ellison, Director, Financial Services, Savanta
Charlotte May, Group Head of Customer Research, Legal & General
Kate Turner, Vice President, Savanta
Chair: David Cowan, Managing Director, The Financial Services Forum

Register on our BrightTalk channel here to attend this event. https://www.brighttalk.com/webcast/5722/418399

 

Charlotte May

Charlotte May

Group Head of Customer Research

Legal & General

David Cowan

David Cowan

Managing Director

The Financial Services Forum

Kate Turner

Kate Turner

Vice President

Savanta

Kathy Ellison

Kathy Ellison

Director

Savanta

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Malcolm Murphy

Senior Account Manager

Defaqto Ltd

Jul 1, 2020

I registered yesterday but I haven't received a link and I can't see where to login

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Rosie Hayes

Insight and CX Consultant

Allianz Insurance plc

Jul 1, 2020

Me neither, I can't seem to find how to actually login to it

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Malcolm Murphy

Senior Account Manager

Defaqto Ltd

Jul 1, 2020

not ideal but at least I am not alone

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helen-danzey

Helen Danzey

Senior Conference Producer

The Financial Services Forum

Jul 1, 2020

Hi, try going to our BrightTalk channel: https://www.brighttalk.com/webcast/5722/418399. The webinar will be uploaded later today to our website, so you WILL have a chance to listen. Apologies - and let me know how you get on. Thanks,

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