Retention Lessons

Retention Strategies

With increasing visibility on existing prices now mandated to appear on renewals, what strategies should marketers implement to protect revenue lines?  In this session we look at outside the sector for learnings from other industries. How do retailers keep customers coming back? Who is really doing this effectively? Are the tactics employed transferable to the insurance sector?

Speakers Include:

Jez Groom, Founder, Chief Choice Architect, Cowry Consultancy

Justin Small, Chief Strategy Officer, Bio Agency

David Brooks, Managing Director, Velocitee CX


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