Cyber Threats and Reputational Trust



Financial services companies hold an enormous amount of Personal Identifiable Information data, and with the growing risk of ransomware attacks (the cost of which now clocks in at an average of £1.5m per attack to organisations in the sector)  preparation for such an event is paramount. Financial Services firms must start taking cyber security more seriously and it’s something the Regulator is likely to get tough on in the year ahead.

Its most definitely a case of when not if an attack will occur….. so when the worst happens, understanding how to secure systems, launch a forensics investigation, notify the relevant authorities, and manage reputation and communications with a multitude of internal and external stakeholders is vital – and comms leads are front and centre of this challenge, playing an essential role in an Emergency Response Team.

This session will run through the common trends in cyber-attacks, the impact such attacks have on a businesses (operationally and commercially) and how to successfully steer through an attack and come out the other side with brand reputation intact.

Hear from a panel of insurance, legal counsel, forensics and crisis communications experts who can talk through their experiences supporting brands though recent cyber-attacks, and leave the session with more insight on the latest cyber trends, tips on cyber defence and recovery and insurance, advice on how to deal with the regulators and manage GDPR, and how to plan for a communications crisis and protect brand reputation.

Roger Francis, Cyber Claims Director at CFC Underwriting
Vijay Rathour, Partner, Digital Forensics & Investigations Group, Grant Thornton
Liz Willder, Head of Financial Services, FleishmanHillard
Arran Roberts, Senior Associate in the Cyber and Data Risk Team at Kennedys

Chaired by Alex Sword, Editor, The Financial Services Forum

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