The Forum Buzz: reflections on a year of covid restrictions

David Cowan

Managing Director

The Financial Services Forum

This week marks the year anniversary of (what seems like) continual lockdown. We last hosted an in person event in the second week of March 2020 at HSBC offices in Canary Wharf. That’s seems a world away in many senses.

We recognise that it’s been a hugely challenging time for everyone both professionally and personally and wanted to take this opportunity to thank all of our members who have continued to support The Forum over the last twelve months.

It is true to say that without your continued faith and commitment to what we do, we wouldn’t be writing to you now, so from all us at The Forum, a huge thanks. We will continue with our endeavours to create topical, challenging subject matter that really does inform and educate everyone working in the complex world of financial services marketing.

And of course we look forward with renewed optimism to a return to live events and delivering an enhanced Forum experience with Alex, our Editor, now on board and the launch of the new website in May.


Don’t forget to take a look at the new Q2 events on the website.

We’re taking a short break for Easter, returning on the 13 April with a fascinating session looking at how fintechs are driving sustainable change through responsible lending. Find out more here.

Then. on the 15 April, we’re joined by Deborah Alsina MBE, Independent Age’s Chief Executive, to discuss the impact the pandemic has had on vulnerable older people and how financial services providers can ensure their products and communications are fit for purpose when providing support to this group. This is a very timely event, given the FCA focus on vulnerable customers.

Have a great weekend, and I look forward to speaking to you soon.


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