The demand for digital interaction from wealth managers has hit an all time high. The global HNWI wealth landscape is forecast to top $70 trillion by 2017, growing by 7.7% annually from the end of 2014 through 2017. By now, customers are used to instantly accessing their information 24/7 on almost any device; investors expect the same from their wealth manager.
According to an article on Citywire.com, when it comes to investment decisions, 30% of respondents expressed a preference for traditional phone and mail interaction with their wealth managers but 57% still preferred digital interaction. So, as far as managing their wealth goes, customers need to strike a balance between regular meet-ups with their wealth advisor/financial planner and securely reviewing their portfolios, receiving client reports and sending messages through the Web.
In this white paper, we take a look at the most important issues that have influenced the development and necessity of wealth management portals, including:
- The generational shift of investors from Baby Boomers to Millennials
- The rise of digital reporting
- The necessity of bank-grade security
- The pressure to meet client expectations by providing the best possible user experience with the latest technology
Read the full white paper by downloading the PDF version (top right).