As people accept the unavoidable economic consequences, concerns turn towards pensions, savings and standard of living. Banks have a role to provide advice, increase services and help customers to plan for the future.
In this weekly series, MESH Experience will be providing a consumer temperature check, with insight into the changing perceptions towards retail banks.
You can watch the weekly video update here.
Download the full report here: MESH Experience – The impact of COVID-19 on Retail Banking 7 May 2020
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