4 in 10 UK consumers believe that in order to stay relevant banks will need to focus on employee wellbeing, reviewing their pricing structure and communications with customers.
With 53% of consumers reporting that they feel businesses will need to change the way they operate forever post-pandemic, now is the time to act. In this infographic, ENGINE provide a comparison of consumer perception of brand attributes, from well they demonstrate flexibility versus other banks (Monzo coming in on top for this measure at 51%) to value for money (with Nationwide coming up trumps here, at 46%).
Download the full report here: Life After Covid – Banking Sector
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