COVID-19’s impact on the retail banking sector

Carly Price

Carly Price

Head of Marketing


The first few weeks of the pandemic saw significant market value decreases in the banking industry, with many short-term revenue impacts expected:

Lower net interest margins
Emergency cuts to interest rates reduced core banking profitability.

Drop in payments revenue
With large declines expected in areas such as cross-border payments.

Increased pressure on credit management
Many consumers and businesses will face short-term cash flow constraints, and will seek credit as a result.

Croud have produced a whitepaper looking specifically at the impacts of COVID-19 on the retail banking sector. Download it here: Croud Retail Banking Whitepaper

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