The Future of Financial Services – Utility vs Meaning

Justin Small

Chief Strategy Officer

The Bio Agency

Uber, Nike and their like, have turned branding on its head. They have created utilitarian global brands by inserting themselves into our daily lives using technology as their Trojan horse.

And through this utility they have invested more meaning into their brands than any global advertising campaign ever could.

Utilitarianism is the innovation frontier for financial services.

How do traditional financial service companies reconfigure and transform their capabilities to innovate around their customers’ needs and rebuild their brand meaning through utility, instead of advertising.

Justin Small, Chief Strategy Officer at The BIO Agency, shares his thoughts during our recent webinar:

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