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Customer of Tomorrow – Beyond The Pandemic

The Coronavirus pandemic changed business and consumer behaviour almost overnight, causing recessions, widespread job losses, and a decimated investment market.

A big winner in this situation has bee...

January 21, 2021

Toby Clark

Director of Research, EMEA

Mintel Group Ltd

0 1321 Views

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Sep 16

Who will win the fight for the £180 billion of lockdown savings?

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Jun 1

Is your brand fit for… whatever’s coming next?

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May 5

Investment Pathways: A Marketing Opportunity?

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Apr 29

Purpose in a year of ESG – Why organisations need to address what they stand for in 2021

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Apr 23

The Sponsorship Evolution

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Apr 15

Understanding and responding to older customers who are vulnerable: insight gained through COVID-19

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Apr 13

FinTech: Driving sustainable change through responsible lending?

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Mar 26

Receptional Webinar: How to use machine learning to superpower your display ads

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Mar 23

Making digital services more accessible using inclusive design principles with ENGINE

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Mar 22

The London Mortgages Forum – Responding to the challenge of a changing BTL landscape

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Mar 9

Engaging with Gen Z

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Mar 4

Marketing Effectiveness Awards Winners Case Study – UBS

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Mar 2

The Economic & Digital Challenges of the Financial Services in association with Episerver (Optimizely)

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Feb 25

Differentiating Your ESG Offering

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Feb 23

Improving communication experiences for vulnerable customers in a post-pandemic world

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Feb 11

An Online Event About … Online Events

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Feb 9

Card Payments: The Battle for Supremacy

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Feb 4

The Behavioural Impact of Covid on Attitudes to Personal Finance

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Feb 2

How to Use Behavioural Science to Drive Engagement

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Jan 21

Customer of Tomorrow – Beyond The Pandemic

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Jan 19

FinTech – Answering the Demand for Responsible Investing

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Jan 15

The Future-Ready CMO – Using Thought Leadership to Advance Your Strategic Agenda

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Jan 12

Attracting Mass Affluent Investors With the Right App

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Dec 11

Navigating Changing Consumer Behaviour in General Insurance

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Dec 8

What Financial Services Customers Really Want From Their B2B Digital Experience

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Nov 26

Fintechs – Building Back Better With Humanity

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Nov 25

A-Z of Digital Marketing – LinkedIn Masterclass

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Nov 19

Protection in the Post-Pandemic Era

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Nov 17

Closing the Pensions Gender Gap

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Nov 12

How to Maximize The Value Of Content In Asset Management During COVID-19

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Nov 4

How Coronavirus Turbo-Charged Marketing Transformation

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Oct 29

A-Z of Digital Marketing – How to create a content marketing strategy (that your customers will actually care about)

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Oct 26

Mind the Gender Gap

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Oct 22

Brand Insight Webinar: The Covid-19 Effect – Who’s Had a Good Crisis?

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Oct 8

ESG – A Social Imperative in a Post-Covid World

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Oct 6

Improving the Communications That Matter – a Behaviour-Led Approach

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Oct 2

Webinar: Product & Service Innovation Awards Winner – Cowry Consulting

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Sep 30

A-Z of Digital Marketing – 25 Steps to a High Converting Financial Website

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Sep 29

Why We Are STILL Talking About Trust

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Sep 29

Fintechs – How Open Banking Has Come of Age

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Sep 22

Closing the Gap in Campaign Execution

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Sep 17

Rapid Innovation, COVID-19 and the Need to Pivot

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Sep 10

The Changing Face of Mortgage Lending

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Sep 8

Lockdown Legacy – Lessons for Retail Banking Marketers

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Aug 19

A-Z of Digital Marketing: 10 Ways to Get More value from Your Marketing Budget

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Jul 29

A-Z of Digital Marketing: Top 10 Questions Every Marketer Should Ask Themselves

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Jul 9

How Asset Managers Can Drive 1:1 Personalization

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Apr 1

Getting closer to your customers – product innovation for a new generation

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