People, Money and Artificial Intelligence

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Fintech

Fiona Couper

Fiona Couper

Business Development and Marketing Director

Teamspirit


When it comes to the future of financial services, our money is on Artificial Intelligence (AI). But AI isn’t just something to look forward to. It’s already here, crunching data, retrieving documents, spotting patterns and making predictions to help with fraud detection, credit risk management for lending, and in automating previously tedious and time-consuming tasks. For example, JPMorgan Chase has been successfully using Robotic Process Automation (RPA) for a while now, to comply with Know Your Customer regulations.

In banking, AI powers the smart chatbots that provide customer support, while intelligent mobile apps help to manage our personal finances, tracking income and spending and giving budgeting tips, guiding us through…

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