The Financial Services Forum’s Statement on Coronavirus


David Cowan

David Cowan

Managing Director

The Financial Services Forum

We are living in an unprecedented time of upheaval and the world has become a lot more complicated over the past few weeks and days.

The Covid-19 pandemic and global economic turmoil has affected everyone. Like most businesses, we will be changing some aspects of how we work to allow us to keep delivering valuable marketing learning and insight to our members.

As of 16 March 2020, the Government have issued official recommendations for employees to work from home wherever possible. Feedback and conversations with Forum Members over the preceding weeks have also provided us with valuable information on individual company policies, the majority of which restrict event attendance and non-essential meetings.


How will we be adapting?

As an organisation that delivers a high frequency of live seminars, round-table briefings and conferences, we have made the decision to deliver a number of our forthcoming planned events as webinars. Speakers will be dialling in remotely, with the facility to answer any questions participants may have during the session via the BrightTalk webinar platform.

A minority of upcoming sessions do not lend themselves well to a webinar format, namely round-table breakfast briefings, so these will be postponed until July and the second half of the year. Additionally, the FS Martech 2020 Conference at the BT Centre has been moved to 13 October 2020.


Looking to the future ahead of us

The health and well-being of our Members and staff is paramount to the Forum, and we recognise that in such uncharted territories as these, it is impossible to forecast how advice may change over the next few weeks or months.

With this in mind, we will be continuously reviewing our event calendar, both with a long and short-term view, and making appropriate changes and amendments where appropriate. We will continue to update you via the normal channels of email and on our website.

With regards to the Autumn schedule, we are currently working on the basis that everything will go ahead in the second half of the year, including our Executive and Mortgage Summits in Nice and our Annual Members Dinner and Awards for Marketing Effectiveness.


Staying connected as a community 

Our aim over the coming weeks will be to continue to provide a community-led source of knowledge and shared experience between Member businesses, through the delivery of relevant webinars and online resources.

Please also remember that you can use the Forum website and knowledge centre to post thought leadership pieces, white papers and generally keep in touch with your peers.

Also, If you have any suggestions for webinar discussions you would like to see us arrange, please drop Helen Danzey, Senior Conference Producer, an email at [email protected].


I’m looking forward to continuing to engage with you throughout this difficult period and hope that the Forum can continue to deliver value back to you and your wider teams.


Please don’t hesitate to drop me a line if you have any concerns or questions.


David Cowan

Managing Director

The Financial Services Forum

[email protected]

17 March 2020

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