Please note that this event is a webinar - to register, click HERE or use the button above.
AI has blurred the line between human users and automated agents. Financial services firms now need to design digital experiences, content and journeys that work for both — without losing trust or clarity.
In this webinar, we’ll explore how fintech-style, user-first thinking can help organisations navigate this shift. From building standout digital products to creating content that answers real questions, we’ll examine how modern digital design and marketing can unlock growth in an AI-driven landscape.
Speakers:
Eamonn Conway, Founder, Fiducial Communications
Fiducial Communications has been at the forefront of integrating AI-assisted technologies to accelerate and enhance content production. Eamonn is recognized for his expertise in harnessing AI to elevate customer experience and content effectiveness in the financial services industry, regularly sharing insights at industry events on the future of AI in financial marketing.
Hannah Tempest, Director of Design & Strategy, GAIN Experience
Hannah is an experienced UX and design strategy leader, currently serving as Experience Strategy Director at GAIN. She has previously held senior roles at Nomensa, delivering user-centered solutions for clients including Maersk, Bang & Olufsen, and Haymarket. Hannah specialises in mobile experience, user research, and service design, applying pragmatic, Lean design practices to complex challenges. She is also an advocate for user-centric design, sharing her insights through speaking engagements such as Guardian Masterclasses and TalkUX events.
