Webinar: Pros and Cons of Live Chat in Banking


Sep
15
15:00 for 15:00 until 16:00
EAPO

472 Views

Fintech, Retail Banking

When asked about the top three NEW website features and/or functionality their companies would be most likely to adapt in the next 12 months, 32% of participants in Episerver's Digital Experience Report stated Live Chat was a priority.

Customer journey and personalization experts Episerver discuss the pros and cons of live chat in banking. What does good live chat look like? And how do you ensure a smooth customer journey and excellent service levels?

SPEAKERS
John Field, Product Marketing Manager, Episerver
Phil Hazelton, Solutions Architect, Appius
Scott Reed, Head of Development, Appius

Register via our BrightTALK channel here. 

John Field

John Field

Product Marketing Manager

Episerver

Phil Hazelton

Phil Hazelton

Solutions Architect

Appius

Scott Reed

Scott Reed

Head of Development

Appius

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