There is growing talk of advances in artificial intelligence and machine learning taking over many roles in the UK financial services market – from advisers and underwriters to marketeers, sales, finance, and treasury functions.
The Government’s ONS website already runs a “chatbot” to discuss which occupations are at most risk of being automated!
- How real is this prospect in the mortgage market?
- Are there limits to what can be done without human interaction in the whole mortgage process?
- What are the prospects for future employment in all parts of the mortgage industry?
- What consequences should we be planning for?