This event is designed for brands who are looking at revisiting their digital strategies and technologies to improve customer acquisition and customer experience.

Professionals related to the marketing and customer success functions of CRM will benefit from the practical case studies, experiences and insights shared in these curated talks.

Times are changing and brands have to create the digital capabilities to meet the demands of their markets. In the new reality, your client is in control of the relationship with your brands. Their behaviour is changing: how they buy, how they use a service or product, their level of loyalty and their probability of repurchase.

This event is designed for brands who are looking at revisiting their digital strategies and technologies to improve customer acquisition and customer experience.

Professionals related to the marketing and customer success functions of CRM will benefit from the practical case studies, experiences and insights shared in these curated talks.

Are you ready for the "connected customer"?