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As the pace of digitalisation rapidly advances, identifying new ways to win customers and keeping them loyal is imperative for banks. But with a multitude of external influencers increasing the number of new entrants to the market, has this now become more of a challenge than ever? Or is there an opportunity for banks to increase revenues by helping their customers manage their money better? What we know is that without decisive action banks risk being left behind, encumbered with an expensive and inflexible distribution setup.
Showcasing the best concepts from around the world, this conference evaluates what banks can do to adapt to the changing landscape of consumer needs.
