What does the brave new world of open banking mean for the established retail banks? How will they adapt or is this a golden opportunity for digital and other challengers to make inroads? Will customers embrace the opportunity for more tailored banking services? We look at the factors that could persuade consumers to switch services and ask whether customer inertia will remain a key factor in the retail banking market. With a panel of industry experts, we discuss the opportunities and challenges of the open banking reforms.
Chris Skinner, Chair, Financial Services Club (Chair)
Mark Mullen, Chief Executive, Atom Bank
Steve Ogborn, Board Director, and Benedict Ireland, Walnut Unlimited
Kevin Mountford, CEO, Raisin UK