Meet the Media: Will Consumer Affairs run the Financial Services Agenda?


We consider what impact consumer affairs will have on the financial services agenda as we move towards another long period of austerity and while the financial service environment is forever changing and evolving.

Panel includes:

Clare Francis, Head of Customer Engagement and Content, Barclays Direct Investing

Rachael Badger, Head of Policy Research for Families, Welfare and Work, Citizens Advice
Rachael leads Citizens Advice’s policy research on Families, Welfare and Work. She is currently exploring how a modern, local benefit system with greater front line discretion might change attitudes to welfare.
Rachael joined Citizens Advice from the civil service. She was a Senior Policy Adviser at HM Treasury giving advice on family incomes, poverty, welfare spending and local economic growth. Before that she worked on pensions policy and in ministerial offices at the Department for Work and Pensions. She is also a member of the Social Security Advisory Committee, and a former Citizens Advice bureau trustee.

Simon Read, Personal Finance Editor, Independent
Simon edits the Saturday Your Money section as well as writing for the news and business pages of the Independent and i newspaper.

Lee Boyce, Consumer Affairs Editor, Daily Mail/This is Money
Lee is a personal finance journalist for This is Money and the money channel on Mail Online. He also has articles published in the Daily Mail newspaper. Lee covers a range of topics, but specifically savings, the banking industry, motoring, insurance, travel and property. Lee currently manage three subsections, the savings & banking, mortgages & homes and cars channel, and also often edits the main homepage on and

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