Webinar: Closing the Experience Gap: The Impact of COVID-19 on Financial Services Brand Experiences


Jul
15
Zoom
15:00 until 16:00
EAPO

221 Views

The Financial Services Forum has teamed up with CLEAR M&C Saatchi and a panel of world class marketing leaders as they reveal exclusive insights from Clear's latest research into Financial Services brand experiences, conducted in the middle of the UK, US and German lockdowns.

 

This webinar will cover:

  • How COVID has impacted behaviours and what it means for how FS brands and their experience might need to evolve
  • The role of different experience channels and how best to balance them post COVID
  • Whether the behaviours we’ve seen during the crisis will persist post crisis, and what that means for FS Marketing leaders

 

SPEAKERS

Will Kingston, Head Of Customer Experience, Close Brothers

John Riley, Strategy Director, Corporate & Financial Services, CLEAR M&C Saatchi

Nicole Zimmermann, Head of Customer & Marketing, Western Union

Moderator: Geraint Jones, Marketing Director, CLEAR M&C Saatchi

Click here to register

 

Geraint Jones

Geraint Jones

Marketing Director

CLEAR M&C Saatchi

John Riley

John Riley

Strategy Director, Corporate & Financial Services

CLEAR M&C Saatchi

Nicole Zimmermann

Nicole Zimmermann

Head of Customer & Marketing

Western Union

Will Kingston

Will Kingston

Head of Customer Experience

Close Brothers

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