Breakfast Briefing: What Financial Services Customers Really Want From Their B2B Digital Experience


Dec
08
Hawksmoor Guildhall, 10 Basinghall Street, London, EC2V 5BQ
08:15 for 08:30 until 10:00
E

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Asset Management

When we asked B2B Digital Experience Report respondents “does your company have a customer-centricity gap (i.e., the digital experience your company offers does not meet the needs and expectations of your customers)?” 71% said “yes”.

Take a look at how your vertical responded and provide ways for readers in your vertical to actually know what those customer expectations are. How can they find out what their customer expectations are in order to close that customer-centricity gap? One way is to use the report data that says exactly what B2B buyers expect. Other ways include on-site search, customer profiles etc.

Join us for a practical look at how brands can improve the digital customer experience.

 

SPEAKERS
Andrew Flook, Head of Asset Management Practice, Episerver

Andrew Flook

Andrew Flook

Head of Asset Management Practice

Episerver

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