Events

Our comprehensive calendar of events dedicated to financial services marketing
Sep
08

Webinar: Lockdown Legacy – Lessons for Retail Banking Marketers

The coronavirus lockdown has significantly impacted retail banking with branch closures driving a whole new cohort online, and an altered customer experience landscape.

In this webinar brand experi...

Available to: EAPO

0 36 Views


Sep
15

Webinar: Pros and Cons of Live Chat in Banking

When asked about the top three NEW website features and/or functionality their companies would be most likely to adapt in the next 12 months, 32% of participants in Episerver's Digital Experience Repo...

Available to: EAPO

Fintech, Retail Banking

0 135 Views


Sep
17

Webinar: Rapid Innovation, COVID-19 and the Need to Pivot

If the pandemic has taught us anything as business leaders, it’s the need to adopt an agile mindset to ensure that the digital products and services we create are built around customers’ needs, an...

Available to: EAPO

0 30 Views


Sep
24

Webinar: Why We Are STILL Talking About Trust

The issue of trust has been top of the FS agenda for years amid the continued fallout from 2008 crash, and regular lurid headlines around mis-selling scandals, investment crises (think Woodford) and p...

Available to: EAPO

0 22 Views


Sep
29

Webinar: Fintechs – How Open Banking Has Come of Age

Open Banking usage has been accelerated by Covid-19, with its use now expected to double to 40 million by 2021, according to a recent Juniper Research report, with existing hindrances and fears of sha...

Available to: EAPO

0 14 Views


Oct
06

Breakfast Briefing: Improving the Communications That Matter – a Behaviour-Led Approach

Every year the banking industry sends over a billion communications informing customers of updates and changes to their accounts. These ‘mandatory and regulatory’ messages directly affect customer...

Available to: E

Retail Banking

0 18 Views


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Jun
05
LDN

The Future of B2B Marketing in Financial Services

A fundamental transformation is taking place within B2B marketing. Both owned and earned media provide new opportunities for B2B brands, and even highly regulated industries like B2B financial service...

Available to: E

0 751 Views


Jun
04
LDN

The Human Touch Premium

Face-to-face advice is expensive. But in financial services, especially post RDR, it is becoming limited to those willing and able to pay the premium. Technology can offer alternatives to genuine face...

Available to: EA

0 500 Views


May
24
LDN

Key Factors Driving Change in Private Banking and Wealth Management

This event, designed exclusively for Members of The Forum's Private Banking and Wealth Management Special Interest Group, combines an opportunity to tour the RHS Chelsea Flower Show with a companion, ...

Available to: E

Private Banking and Wealth Management

0 691 Views


May
22
LDN

Four Futures for the Life Industry?

The strategic options available to life companies still seeking new business in the UK look a lot clearer - and, by the way, a lot fewer in number - than they did a year or two ago. What are these opt...

Available to: E

Life & Pensions

0 604 Views


May
21
LDN

Emotional Bonds Build Great Brands

Is it really true that financial services brands are simply too dull to create an emotional bond with their customers? Advances in neuroscience, psychology and behavioural economics might be about to ...

Available to: EA

Brand Strategy

0 877 Views


May
16
LDN

The Power of Listening

Understanding the online conversations about your brand is a first step towards developing a social strategy. Social media listening tools allow you to assess online conversations to gauge topics of i...

Available to: E

Corporate Communications

0 768 Views


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