Innovation Award Winners 2019

Recognising our Members’ achievements

We would like to congratulate all the winning and commended entries.

To view a summary document of the winning and commended entries for 2019, please click the link: FSFInnovationAwardsWinners2019.

Customer Interaction and User Experience

WINNER: Aventus: Bancassurance Innovation
COMMENDED: Heartwood Investment Management: Heartwood’s Dynamic Reporting Project

 

Customer Loyalty

WINNER: Heartwood Investment Management: Heartwood’s Dynamic Reporting Project
COMMENDED: Yulife: Life’s a Game – Level Up

 

Customer Service

JOINT WINNER: Pepper UK: Pepper UK
JOINT WINNER: NS&I Government Payment Services: Help to Save

 

Data Usage & Analytics

WINNER: Aviva: Our Claims Motor Valuation Tool
COMMENDED: Corgi HomePlan (Worship Agency): Customer Needs Analysis Innovation

 

Financial Inclusion

WINNER: NS&I Government Payment Services: Help to Save
COMMENDED: Banking Circle: Banking Circle

 

Investments

WINNER: NS&I Government Payment Services: Help to Save
COMMENDED: Janus Henderson Investors (The Hub): A Step Change for UK Investments
COMMENDED: Thesis Asset Management: Thesis Managed Income Service

 

Marketing & Communications

WINNER: Janus Henderson Investors (The Hub): A Step Change for UK Investments

 

Mobile Delivery

WINNER: First Direct: Artha

 

Payments

WINNER: Verifi: Order Insight
COMMENDED: Banking Circle: Banking Circle

 

Product Development

WINNER: Aviva: Our Quote Manipulation Product Development
COMMENDED: Legal & General Surveying Services: SmartrSurvey
COMMENDED: Aventus: Bancassurance Innovation

 

Transforming the Workforce

WINNER: Canoe Intelligence: Canoe Intelligence

 

Judges’ Special Award: Best Start-Up

WINNER: Aventus

 

Judges’ Special Award: International Entry

WINNER: Ziraat Bank

 

Judges’ Special Award: B2B

WINNER: Banking Circle

 

Judges’ Special Award: Overall Momentum

WINNER: Aviva: Our Quote Manipulation Product Development

 

Judges’ Special Award: Overall Disruption

WINNER: First Direct: Artha

 

Judges’ Special Award: Innovator of the Year

WINNER: Aviva

 

Previous winners

Download full details of previous Marketing Effectiveness Awards winners.

View 2016 winners
PDF (3.08 MB)

View 2015 winners
PDF (2.63 MB)

View 2014 winners
PDF (4.09 MB)

View 2013 winners
PDF (3.44 MB)

View 2012 winners
PDF (1.69 MB)

View 2011 winners
PDF (2.23 MB)

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