Do HNW Clients Get The Service They Deserve?
Event type: Forum
SIGs: Private Banking Wealth Management
Location: London Capital Club, 15 Abchurch Lane, London, EC4N 7BW
Date: 09 Feb 2010
Time: 09.00-11.30
Is the drive for revenue across private banks and wealth managers impacting on the quality of service we offer our clients? What should we be delivering and what should they expect from a premium service ? Are we short-changing clients by simply applying 'off the shelf' solutions? Should they, in fact, expect a 'luxury' bespoke experience more akin to the VIP propositions in other service industries? What lessons can we learn from other categories serving HNW clients ? We bring together a panel of leading marketers from luxury consumer brands.
Further information is for Members only. Please either log in or register for more information.
Reserve a place at this event